The webshop will be temporarily closed in August, due to relocation.

privacy policy

 

Your privacy is really important to me. I therefore only process data that I need for (the improvement of) my services and handle the information I have collected about you with care. I never make your data available to third parties for commercial purposes. Any collected information will not be saved longer than necessary.

I will only ask you for information that I need in order to ensure that I can meet your needs and expectations as efficiently and effectively as possible.

 

To proceed your order I receive your first name and lastname, email address, postal address, phone number and payment information. I store this data to process the transaction, to keep you updated relating to the delivery of your order and for accounting records. I am not retaining financial information beyond the timescale necessary to process an individual transaction. I will only store your invoice information in the accounting records as long as the Dutch law requires (seven years). 

 

Mailing list

I do not have a mailing list or send out emails promoting myself.

 

Webshop & web hosting

This website/webshop has been developed with JouwWeb software. Personal data that you make available to me for the purposes of our services is shared with this party. JouwWeb has access to your data to offer us (technical) support, they will never use your data for any other purpose. JouwWeb is required to take appropriate security measures based on the agreement we have concluded with them. These security measures consist of the application of SSL encryption and a strong password policy. JouwWeb uses cookies to collect technical information regarding your use of the software, no personal data is collected and / or stored. JouwWeb reserves the right to share collected data within its own group to further improve services.

 

Payment

I use the Mollie platform to handle (part of) the payments in my webshop. Mollie processes your name, address and residence information and your payment details such as your bank account or credit card number. Mollie has taken appropriate technical and organizational measures to protect your personal data. Mollie reserves the right to use your data to further improve the service and to share (anonymized) data with third parties. All the above mentioned safeguards with regard to the protection of your personal data also apply to the parts of Mollie's services for which they engage third parties. Mollie does not store your data longer than is permitted by the legal terms. 

 

Shipping

PostNL

If you place an order with me, it is my job to have your package delivered to you. I use the services of PostNL for the delivery. It is therefore necessary that I share your name, address and city details with PostNL. PostNL uses this data solely for the purpose of performing the agreement. In the event that PostNL engages subcontractors, PostNL also makes your data available to these parties.

 

DPD

If you place an order with me, it is my job to have your package delivered to you. I use the services of DPD for the delivery. It is therefore necessary that I share your name, address and city details with DPD. DPD uses this data solely for the purpose of performing the agreement. In the event that DPD engages subcontractors, DPD also makes your data available to these parties.

 

Cookies

I do use some Cookies on this website – Cookies are stored on your internet browser and are designed to make any future visits to my website as efficient as possible by remembering pages or preferences, for example.

I use these Cookies to track what pages are visited on my website. Your internet browser enables you to delete or block Cookies if you so wish.

Under new Data Protection (GDPR) regulations coming into effect from 25th May 2018, I must ask for your consent to the use of Cookies as described. By clicking through to this page, I will assume you are happy to continue using my website based on the information given in this Privacy Policy. Alternatively, please go to the option provided on your internet browser to delete or block Cookies if you so wish.

 

Your rights

On the basis of the applicable Dutch and European legislation, you as a concerning party, have certain rights when it comes to personal data that is processed by or on behalf of me. Below you may find an explanation of these rights and how you, as a concerning party, can invoke these rights.

 

In principle, in order to prevent abuse, I will only send copies and copies of your data to your e-mail address already known to me. In the event that you wish to receive the data at a different e-mail address or, for example, by post, I will ask you to identify yourself. I keep records of settled requests, in the case of a forget request I administer anonymized data. You will receive all copies and copies of data in the machine-readable data format that I use within my system.

You have the right to submit a complaint to the Dutch Data Protection Authority at any time if you suspect that I am using your personal data in the wrong way.

 

Right of inspection

You always have the right to see the data that I process or have processed and that relate to you or that can be traced to it. You can make a request to that effect to our privacy contact person. You will receive a response to your request within 30 days. If your request is granted, I will send you a copy of all data with an overview of the processors who have this data at the e-mail address known to us, stating the category below which I have stored this data.

 

Rectification right

You always have the right to adapt the data that I process (or processed by third parties) that relate to you as a person or that can be traced to you. You can make a request to that effect to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, I will send you a confirmation at the e-mail address known to me that the information has been changed.

 

Right to limit processing

You always have the right to limit the data that I process (or processed by third parties)  that relate to you as a person or are traceable. You can make a request to that effect to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, I will send you a confirmation at the e-mail address known to me that the information, until you cancel the restriction, will no longer be processed.

 

Right to transferability

You always have the right to have the data that I process or have processed and relate to you as a person or that can be traced be carried out by another party. You can make a request to that effect to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, I will send you copies or copies of all data about you that I have processed or that have been processed on my behalf by other processors or third parties at the e-mail address known to me. In all likelihood, I can no longer continue to provide services, because the secure linking of data files can then no longer be guaranteed.

 

Right of objection and other rights

In appropriate cases you have the right to object to the processing of your personal data by or on behalf of Pam Slaats. If you object, I will immediately cease data processing pending the handling of your objection. If your objection is justified, I will make copies and / or copies of data that I process or have processed and make it available to you and then permanently cease processing. You also have the right not to be subject to automated individual decision-making or profiling. I do not process your data in such a way that this right applies. If you believe that this is the case, please contact me.

 

Changes in privacy policy

I reserve the right to change this privacy policy at any time. However, you will always find the most recent version on this page. If the new privacy policy has consequences for the way in which I process already collected data regarding you, I will inform you by e-mail.

 

 

In case you have questions about this Privacy Policy, don’t hesitate to contact me. 

 

Contact information

Pam Slaats | Animal & Nature Art

Granaat 8, 5629 HJ Eindhoven

www.pamslaats.com

art@pamslaats.com

+31 6 13448863

KVK: 72649356

 

 

May 2, 2020